Have several MTS, M2TS, TS or M2T files in your movie/video folder, but they are not recognized by Plex Media Server. The following article will illustrate the reason why Plex not play MTS/M2TS/TS/M2T file and how to convert those those unsupported file formats to Plex supported file formats for adding to Plex library.
Why Plex not play MTS/M2TS/TS/M2T file?
Before answering this question, first you should be clear of what are Plex supported file formats.
Movies, TV Shows and Home Video: MP4, MKV, AVI, MOV, Divx
Music: MP3, M4A, FLAC, WMA and more
From above lists, we can see that Plex Media Server doesn’t offer native playback support for MTS/M2TS/M2T/TS file format. It also means that your Plex Media Server lacks the ability to transcode all those files for you so that you won’t get the chance to play MTS/M2TS/M2T/TS file with the Plex media player app that are connected to the Plex Media Server.
Best tool to convert M2TS/MTS/M2T/TS for Plex Playback
Although your Plex Media Server can’t transcode the M2TS/MTS/M2T/TS file for you, the good news you can get help from some third-party video conversion apps. If you are looking for a comprehensive solution to fix MTS/M2TS/TS/M2T file Plex payback issue, we highly recommend Pavtube Video Converter Ultimate to you. The program has full importing support for MTS/M2TS/TS/M2T file, in addition, thanks to its batch conversion mode, you can load multiple files at one time for conversion. With the program, you can easily transcode MTS/M2TS/M2T/TS to Plex Media Player readable video and audio file formats listed above with perfect output quality and light conversion speed.
For those people who plan to encode MTS/M2TS/M2T/TS files to Plex readable H.264 codec, you can get up to 6x H.264 codec encoding speed when you use Pavtube Video Converter Ultimate on a computer with Graphic card that supports Nvidia CUDA or AMD App technology.
For Mac users, you can download the Mac version of the program – Pavtube iMedia Converter for Mac to perform the conversion on macOS Sierra or its previous version.
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Step by Step to Convert MTS/M2TS/TS/M2T for Plex Playing
Step 1: Load MTS/M2TS/TS/M2T files.
Download the free trial version of the program. Launch it on your computer. Click “File” menu and select “Add Video/Audio” or click the “Add Video” button on the top tool bar to import MTS/M2TS/TS/M2T video files into the program.
Step 2: Define the output format.
Clicking the Format bar, from its drop-down list, select one of Plex playable file formats such as “H.264 HD Video(*.mp4)” under “HD Video” main category.
Step 3: Enable GPU Encode Acceleration.
Click “Tools” > “Options”, in the opened “Options” window, click “Acceleration” menu, then check “Enable GPU Encode Acceleration” otpion so that the program will accelerate conversion speed when encoding MTS/M2TS/M2T/TS to H.264.
Step 4: Begin the conversion process.
After all setting is completed, hit the “Convert” button at the right bottom of the main interface to begin the conversion process from MTS/M2TS/TS/M2T to Plex playable file formats.
When the conversion is finished, click “Open Output Folder” icon on the main interface to open the folder with generated files. Then install and setup Plex Media Server on your computer and add converted files to Plex Media Player app for viewing smoothly.