MKV Not Supported by Blu-ray Player via USB? Solved!

MKV support TV but not Blu-ray player? Samsung H6500

OK, here is the problem. Got some files around 6.1gb and it is playing via my tv usb port & on my Hard disk, But not playing on my blu ray player! Says its not supported ? [Samsung H6500]. Here is the details about the MKV file.

ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 8 frames
Duration : 22mn 48s
Width : 1 920 pixels
Height : 1080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Language : English
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 22mn 48s
Channel(s) : 2 channels (128kbps)
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English
Default : Yes
Forced : No

Samsung Blu-ray player supported file formats

To answer above listed question, you should be clear what file formats can be played on Samsung Blu-ray player and we find a table list (last update date: 2015-10-29) from Samsung’s official site as below:

Obliviously, certain file types of MKV that’s meeting the following standards will be accepted by Samsung Blu-ray players:
File extension: *.mkv
Codec: Divx 3.11/4/5/6
Resolution: 1920×1080
Frame rate: 6-30fps
Bitrate: 30Mbps
Audio codec: Dolby Digital LPCM ADPCM (IMA, MS), AAC, WMA, Dolby DigitalPlus, MPEG(MP3), DTS (Core)

Samsung Blu-ray players

The users posted the question above try to play MKV files with H.264/MPEG-4 AVC codec (unsupported codec) by with Samsung Blu-ray player, there is no doubt that your player says unsupported format.

Transcode MKV to Samsung Blu-ray player

After seeking on the Internet, you may find that the most effective solution is transcode incompatible MKV to Samsung Blu-ray players playable MKV files with the proper video/audio codec, resolution, frame rate, bit rate stated as before. If you are looking to find a program that can fulfill all the above requirements, you can get a free trial at Pavtube Video Converter, you can easily wrap MKV to Samsung Blu-ray Player compatible Divx Codec, and then use the beneficial profile parameters settings function to get the best codec, resolution, frame rate, bit rate for your Samsung Blu-ray players. You can try the program out fully (with the waterstamp) to see that it could do what you wanted.

Apart from MKV, you are still have the chance to get other unsupported file formats such as AVI, WMV, MP4, FLV, Tivo, etc. For Blu-ray disc collectors, it would also be a good solution you can copy Blu-ray disc on Blu-ray players for playing via usb so that your expensive disc won’t get scratched or damages easily.

Tips: Mac users please go to download Pavtube Video Converter for Mac (support Mac OS X El Capitan) to complete the job.

Free trial for Windows version

Free trial for Mac version

How to Play Unsupported MKV Files on Samsung Blu-ray Player through USB?

Step 1: Import MKV files with unsupported codec files to the program.
Run the program on your computer click “File” > “Add Video/Audio” to load unsupported MKV files to the program.

Load mkv files to the program

Step 2: Specify output profile format.

Hit the “Format” bar, from its drop-down list, select Samsung Blu-ray Player best favorable MKV codec from “Common Video” > “Divx AVI – Audio Video Interleaved (Divx) (*.avi)” as the output file format.

Output Samsung Blu-ray player favored MKV codec

Step 3: Customize output profile parameters.
Click “Settings” to open “Profile Parameters” window, you can adjust the output file size as 1920×1080, frame rate as 6-30fps, bit rate as 30Mbps, audio codec as MP3.

Customize output profile parameters

Step 4: Carry out the conversion.
On the main interface, click right-bottom “Convert” button to start to convert MKV to Samsung Blu-ray player best formats and profile settings conversion process.

When the conversion is done, click the “Open Output Folder” on the main interface to pop out the folder with converted files. Then transfer the generated files to your USB drive, plug the USB drive into your Samsung Blu-ray player’s USB port for playing MKV files on Samsung Blu-ray player.

Tips: If there are no USB ports on your Blu-ray player, you can opt to burn MKV files to Blu-ray disc for directly playing on Blu-ray players with the following 3 free Blu-ray creator.


StarBurn is a nice full-featured CD/DVD/Blu-ray burning app. It has a nice GUI interface that splits your burning options into audio, video, and data. You can burn images and build ISO images also. Unique features include the ability to erase a disc and to compress audio.

Tiny Burner

Tiny Burner is an excellent freeware app that works with CDs, DVDs and Blu-ray discs. The installer also comes with a 32-bit and 64-bit version and will install the appropriate version automatically. Just load your disc into the drive, drag and drop the files you want and click the Burn icon to burn the disc.

True Burner

True Burner can burn standard, multi-session and bootable CDs, DVDs and Blu-ray discs. It’s got a very simple user interface and not a whole lot of settings. It doesn’t have a lot of advanced features like ImgBurn, but it gets the job done and it works well.

Related articles:
Can VLC Media Player Correctly Play MKV Videos
Stream MKV Video to the New Apple TV 4
No Sound When Playing MKV Files on Gear VR? Solved!
Stream MKV Files to Chromecast with Plex Server
Best Solution to Play Blu-ray Disc Movies on DVD Player

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